One Size Doesn't Fit All Diversion Programs

For prosecutors, no two offices operate exactly the same. From local laws and office procedures to the unique needs of the communities they serve, each jurisdiction requires solutions that fit their specific environment. That’s why the era of one-size-fits-all diversion programs is over, and configurable platforms like Diversion Manager are paving the way forward.

The Problem with a Uniform Approach

Diversion programs are a critical tool for reducing recidivism, promoting rehabilitation, and alleviating pressure on overburdened court systems. But when managed with rigid systems or manual processes, these programs can quickly become inefficient and inaccessible.

Many offices still rely on traditional workflows involving paper trails, spreadsheets, and manual tracking. These outdated methods not only consume staff time but also increase the risk of errors, delays, and inconsistent outcomes. Worse yet, they fail to account for the procedural differences that exist across jurisdictions, undermining the goals of fairness and efficiency.

Why Flexibility Matters

Every prosecutor’s office faces unique caseloads, priorities, and statutory requirements. What works in one city may not apply in another. A customizable diversion management platform makes it possible to adapt to these local needs without sacrificing oversight or efficiency.

Diversion Manager addresses this challenge head-on by offering a configurable, automation-powered platform that adapts to the specific workflows, eligibility criteria, and communication standards of any agency.

With tailored workflows, offices can:

• Automate participant screening based on their eligibility criteria

• Set diversion conditions that align with local mandates

• Define approval processes and assign roles to case managers, clerks, and administrators

This flexibility ensures seamless integration with existing operations while maximizing impact.

Streamlining Without Sacrificing Control

Rather than force-fitting every case into a rigid mold, Diversion Manager empowers prosecutors to maintain control while simplifying everyday operations:

• Assessment & Screening: Customize the intake process to fit your office’s unique screening procedures.

• Program Conditions: Set specific requirements and track progress in real-time.

• Notifications & Reminders: Keep participants, staff, and stakeholders informed with automated alerts.

• Document Management: Digitally upload, generate, and distribute key documents—reducing paperwork and increasing efficiency.

• Audit Trails: Maintain transparency and accountability with a full log of every action taken on a case.

Supporting Equity and Efficiency

A flexible diversion platform also helps promote fairness. With features like multilingual support, accessible application processes, and standardized evaluation, Diversion Manager ensures equitable access across diverse communities. Establishing clear eligibility requirements ensures consistent application of the program, no matter the case.

Moreover, automated features reduce the burden on staff, freeing up resources for higher-priority cases and improving response time across the board.

Data-Driven Improvement

With built-in analytics and reporting tools, prosecutors can track program outcomes, identify patterns, and make informed adjustments. Whether it’s refining eligibility standards, optimizing workflows, or demonstrating program success to stakeholders, Diversion Manager puts actionable insights at your fingertips.

Diversion programs are too important to be limited by one-size-fits-all solutions. Whether your office is handling a high volume of low-level offenses or pioneering new forms of alternative resolution, you need tools that work the way you do. By offering customizable workflows, automated processes, and comprehensive oversight tools, Diversion Manager helps prosecutors build diversion programs that are as unique as the communities they serve.

Contact Diversion Manager

If you need the support of our fully functional platform which can be configured to accommodate the automation and management of alternative programs with advanced workflow, communication, reporting, and integration with your case management system, then you need Advent Diversion Manager. Go to the Diversion Manager website to learn more and to schedule a demonstration of our fully functional platform.