Case Studies
Transforming how justice agencies operate
with the Diversion Manager platform
Explore our case studies below to discover how our solutions have made a meaningful impact. Each case highlights real-world examples of our programs in action, showcasing successful outcomes and innovative approaches. Learn how our services can help you achieve similar results.
Deliver consistent, evidence-based interventions that improve outcomes for participants
Replace manual processes with automated workflows tailored to your agency’s needs
Provides real-time data insights for tracking program outcomes and participant success
Simplify intervention management
with Diversion Manager
Diversion Manager has been changing peoples' lives for over 15 years. Our courses are utilized by thousands each month as part of an assigned diversion, to satisfy a sanction reducing charges, or as part of a probationary agreement. Advent’s cognitive-based material helps individuals get on track and puts their legal issues in the past.
Deliver consistent, evidence-based interventions that improve outcomes for participants
Replace manual processes with automated workflows tailored to your agency’s needs
Provides real-time data insights for tracking program outcomes and participant success
Configured for your Needs
Diversion Manager's flexible configurations are designed to match your unique workflow. Each configuration has been created to address the unique needs of our various customer types ensuring our functionality matches your workflow. Watch to see just how Diversion Manager can help your agency today.
Madison County, KY
Case Study
Pain Point
The Madison County Attorney's Office processes 2,200 cases and 70 felonies weekly. While past diversion programs and alternative sentencing were largely ineffective, the agency sought a way to reduce workload, increase efficiency, and provide opportunities for rehabilitation.
Solution
Advent offers over 30 evidence-based, expert-created online education programs that address first-time or low-level offenses.
Results
County utilizes Diversion Manager in various ways, often incorporating them into plea deals. This approach removes barriers for offenders who want to make amends. It provides a convenient way to receive necessary attention and begin behavioral changes without interfering with work or other commitments.
Madison County, KY
Case Study
Pain Point
The Madison County Attorney's Office processes 2,200 cases and 70 felonies weekly. While past diversion programs and alternative sentencing were largely ineffective, the agency sought a way to reduce workload, increase efficiency, and provide opportunities for rehabilitation.
Solution
Advent offers over 30 evidence-based, expert-created online education programs that address first-time or low-level offenses.
Results
County utilizes Diversion Manager in various ways, often incorporating them into plea deals. This approach removes barriers for offenders who want to make amends. It provides a convenient way to receive necessary attention and begin behavioral changes without interfering with work or other commitments.
Cayuga County, NY
Case Study
Pain Point
The Madison County Attorney's Office processes 2,200 cases and 70 felonies weekly. While past diversion programs and alternative sentencing were largely ineffective, the agency sought a way to reduce workload, increase efficiency, and provide opportunities for rehabilitation.
Solution
Advent offers over 30 evidence-based, expert-created online education programs that address first-time or low-level offenses.
Results
County utilizes Diversion Manager in various ways, often incorporating them into plea deals. This approach removes barriers for offenders who want to make amends. It provides a convenient way to receive necessary attention and begin behavioral changes without interfering with work or other commitments.
Cayuga County, NY
Case Study
Pain Point
The Cayuga County District Attorney's Office handles approximately 20,000 traffic tickets a year on top of all other offenses committed in the county. The DA's office was looking for a more efficient way to appropriately address traffic offenses.
Solution
Advent offers over 30 evidence-based, expert-created online education programs that address first-time or low-level offenses. This includes two courses specifically designed to address traffic related infractions.
Results
The Diversion Manager platform, Cayuga County District Attorney's Office was able to offer drivers the opportunity to reduce their offense by successfully completing the traffic safety program. This providesCayuga County a basis on which to grant reductions and some assurance that recidivism is less likely based on the education the Advent course provides.
Yolo County, CA
Case Study
Pain Point
The Yolo County District Attorney's Office was looking for behavior specific diversion programs to utilize in their Restorative Justice Program.
Solution
Advent offers over 30 evidence-based, expert-created online education programs that address first-time or low-level offenses.
Results
The back end processing of the Diversion Manager platform has helped increase efficiency in the program. And having an established online resource became especially useful for the program as COVID-19 safety restrictions made in-person diversion methods impossible.
Yolo County, CA
Case Study
Pain Point
The Yolo County District Attorney's Office was looking for behavior specific diversion programs to utilize in their Restorative Justice Program.
Solution
Advent offers over 30 evidence-based, expert-created online education programs that address first-time or low-level offenses.
Results
The back end processing of the Diversion Manager platform has helped increase efficiency in the program. And having an established online resource became especially useful for the program as COVID-19 safety restrictions made in-person diversion methods impossible.
Posey County, IN
Case Study
Pain Point
The Posey County Prosecuting Attorney’s Office faced growing pressure to efficiently manage diversion-eligible cases while keeping pace with increasing workloads. With programs expanding, the county needed a way to reduce administrative burden, eliminate bottlenecks, and create a process that was structured, consistent, and sustainable regardless of personnel changes.
Solution
To meet these challenges, Posey County adopted the Advent Diversion Manager Platform to run both its Infraction Deferral Program and Pre-Trial Diversion Program. The system streamlined the entire diversion workflow—pre-screening eligible participants, automating enrollment, sending offer letters, and tracking compliance in a single, centralized platform. Because Diversion Manager also handles mailing, documentation, and new-user onboarding, the county’s administrative load dropped significantly.
Results
With Diversion Manager in place, prosecutors now process tickets faster and send out more deferral agreements—leading to fewer court dates and more time saved across the office. Posey County generated nearly $800,000 in revenue by configuring its program to include additional fees and an increased course price. The streamlined workflow, unlimited case capacity, and preserved institutional knowledge reduced operational risk and manpower demands.
Posey County, IN
Case Study
Pain Point
The Posey County Prosecuting Attorney’s Office faced growing pressure to efficiently manage diversion-eligible cases while keeping pace with increasing workloads. With programs expanding, the county needed a way to reduce administrative burden, eliminate bottlenecks, and create a process that was structured, consistent, and sustainable regardless of personnel changes.
Solution
To meet these challenges, Posey County adopted the Advent Diversion Manager Platform to run both its Infraction Deferral Program and Pre-Trial Diversion Program. The system streamlined the entire diversion workflow—pre-screening eligible participants, automating enrollment, sending offer letters, and tracking compliance in a single, centralized platform. Because Diversion Manager also handles mailing, documentation, and new-user onboarding, the county’s administrative load dropped significantly.
Results
With Diversion Manager in place, prosecutors now process tickets faster and send out more deferral agreements—leading to fewer court dates and more time saved across the office. Posey County generated nearly $800,000 in revenue by configuring its program to include additional fees and an increased course price. The streamlined workflow, unlimited case capacity, and preserved institutional knowledge reduced operational risk and manpower demands.